Shopping Cart Help

IMPORTANT: If you are experiencing an issue with checking out an exam/desk copy request, this is because your link has expired. We are working on rectifying this issue. In the meantime, please contact customer.care@triliteral.org with a copy of your approval email to complete your purchase.

Before reaching out, please visit My Book Orders and have your Process Number and Customer Reference on hand.

If you need a status update for an order you’ve already placed, please contact Triliteral, our fulfillment and Customer Care center, at 1-800-405-1619 or customer.care@triliteral.org.

If you have experienced a technical issue while placing your order or if you cannot log into your account, please use the form below to submit your issue, and we will be sure to get back to you:

Name *

First

Last

Email Address *

What issue are you having with the shopping cart? *

• I am unable to add a specific book to the cart.
• I experienced an error when I attempted to checkout.
• The total amount for my order is incorrect.
• Other

Describe your issue in more detail: *

Please try to be as detailed as possible and include any error message you've experienced.

Screenshots

Click or drag files to this area to upload. You can upload up to 3 files.

Adding screenshots of your issue will be extremely helpful in debugging your issue.

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